Skillset learning objectives:

In this skillset you will delve deeper into one of the most important skills {institution} leaders and supervisors must possess – The ability to communicate effectively.

You will learn how to properly prepare for one-on-one conversations with team members, how to adjust your communication approach and responses accordingly and discover some simple techniques for ensuring clear and concise messages.

You will also learn how to communicate instructions, provide feedback and set expectations as well as creating two-way communication channels that will help improve your relationship with your team.