Skillset learning objectives:

Leadership is all about relationships. Relationships with your team members, your superiors, your customers and your suppliers.

This skillset will discus the techniques you can use to develop strong relationships with those you work with, How you can effectively lead your team to achieve their goals and how you can foster trust and confidence in this following your lead.

Again following on from previous skillsets you will learn to manage conflict in your team by negotiating solutions to effectively resolve problems and address poor performance.